HOW TO SHOP

Free Curbside Pickup and Delivery Available

STEP 1: Select a location and fill cart

Go to our shop and browse through the inventory to see our many options. You can search by price, product type, brand, strain and more! Remember, orders must be above $75 in order to be eligible for delivery.

If you do not have a medical card, please make an appointment here

STEP 2: Login or Create an Account

After you’ve selected your products, it’s time to checkout!

Existing Users: Use your email and password to login to your account.

First Time Users: Select “Sign up.” You will need to set up your online profile by filling out the required fields.

If you are having issues signing up online, you can sign up over the phone by calling the store and speaking with a representative.

STEP 3: Place Your Order

Select “Delivery” or “Curbside Pickup” at checkout and enter
your address.

Timing: Please choose from one of our pre-selected Time Slots, and let us know if you have any delivery notes. This way, we can bring you your product at the time that’s best for you.

 

STEP 4: Payment and Processing for Delivery and Curbside Pickup

All orders are processed same day. Once your order is ready to go, we will confirm with you via text or call. You will receive another text to let you know the order is ready for pick up or on its way via delivery.

We accept both Cash and ATM/DEBIT cards.

DELIVERY: ATM/DEBIT Card payments can be processed at your doorstep. If you selected cash as your payment option, please notify staff if you require change prior to your order being sent out. DRIVERS DO NOT CARRY CHANGE UNLESS REQUESTED IN ADVANCE.

GRAND RAPIDS CURBSIDE PICK-UP

GRAND RAPIDS DELIVERY ZONE

There is no delivery fee on orders above $75. We deliver within a 15 mile radius from our stores.*

Please include your full delivery address in the email. New Members can only receive a delivery to the address on either their state issued ID or Medical Card. Existing members can receive a delivery to any residential address.

Give us a call at any of our locations to speak with one of our team members if you have any additional questions or for help ordering! 

For delivery, you will need to text or email us photos of your identification cards, front and back, to your store’s dedicated email address, which can be found on our locations page. For curbside pickup, please have your valid photo ID and Medical Card or Medical Certification.

*We are now able to accept EXPIRED ID’s (Medical card OR State Issued ID) if it is within 60 days of the original expiration date. You will always need to show ID upon each transaction, so please have it ready to show our team members!

Please note that your cart will not reflect any discounted prices. Your discounts will be applied during checkout.

We appreciate each and every customer and thank you for choosing Joyology!

*Some stores offer larger delivery zones.